Frequently Asked Questions

We offer a range of fire safety training courses including Fire Marshal Training, Fire Marshal Refresher Training, Fire Safety Awareness, Evacuation Chair/Sledge/Mat Training and Fire Extinguisher Training. We also offer fist aid training courses on-site at your workplace. 

All our courses are delivered by experienced operational firefighters, with a level 3

award in education and training, ensuring you receive expert instruction and practical insights.

Yes, we offer unregulated and regulated courses, fully accredited by Nuco, ensuring they meet the highest standards of fire safety training.

Yes, participants will receive a certificate of completion after successfully completing the training.

- Fire Marshal Training: Typically lasts up to 3 hours

- Fire Marshal Refresher Training: Up to 3 hours
- Fire Safety Awareness Course: Allow up to 2.5 hours

- Evacuation Chair/Sledge/Mat Training: The duration is typically around 2 hours.

- Fire Extinguisher Training: Generally takes about 1 hour.

- EFAW: Allow up to 7 hours 

Yes, we can conduct training at your location to accommodate your specific needs. Please contact us to discuss arrangements and any additional charges.

- Fire Marshal Training: £380 + VAT
- Fire Marshal Refresher Training: £380 + VAT
- Fire Safety Awareness: £340 + VAT
- Evacuation Chair/Sledge/Mat Training: £280 + VAT
- Fire Extinguisher Training: £38 + VAT
All available for groups of up to 16 people.

- EFAW: £550 + VAT 

Groups of up to 12 people

- For specific pricing of other courses, please contact us for a detailed quote.

- Cancellations made more than 14 days before the course start date will receive a full refund.

- Cancellations made between 7 and 14 days before the course start date will receive a 50% refund.

- Cancellations made less than 7 days before the course start date are non-refundable.

All necessary materials and equipment will be provided. However, if the training is conducted at your location, please ensure a suitable space is available.

You can book a course through our website or by contacting our customer service team at info@phoenixfireandsafety.co.uk or 07859967647.

Yes, we offer evening and weekend training sessions to accommodate different business schedules. Please note that additional charges may apply.

Yes, our courses include practical exercises and demonstrations, allowing participants to engage with real-life scenarios and apply their learning effectively.

Yes, our Evacuation Chair/Sledge/Mat Training includes a demonstration and hands-on practice using your exact evacuation equipment, supervised by a professional.

For more information, please contact us at info@phoenixfireandsafety.co.uk or 07859967647. We are happy to answer any questions and assist you with your training needs.